Workers' Compensation is a state-mandated, "no-fault" insurance system that pays benefits to workers injured on the job to cover medical care, part of lost wages and permanent disability. All employees, including student employees, part-time employees and some volunteers, are covered by Workers' Compensation.
Reporting Claims
In order to receive care under Workers' Compensation, an employee must report the injury to their department immediately after it occurs. The department must report all injuries to the Workers' Compensation Coordinator on a within 24 hours of the injury. The Report of Injury Form may then be mailed, faxed, telephoned or e-mailed to the appropriate Workers' Compensation Coordinator.
Missouri S&T and UMSL employees will also need to fill out a and take it with you to the appointment.
The Report of Injury is processed by the coordinator then forwarded to the claims administrator, Brentwood Services Administrators, who will determine compensability and manage the claim.
Medical Treatment
State Law allows the employer to choose which medical providers will be used to treat their injured employees. If you need to see a doctor for treatment as the result of an injury on the job, you should tell your supervisor you want to see a doctor. If your supervisor knows that you need treatment because of a compensable accident, your supervisor should tell you where to get medical care.
If your supervisor does not refer you to any particular medical facility or doctor, contact your Workers’ Compensation Coordinator. Since your employer has the right to select the treating doctor, your employer may not have to pay your bills if you choose to go to our own doctor rather than to your employer’s authorized treating doctor.
Authorized Medical Providers
The following are authorized medical providers for injured employees by campus. If you are an extension employee and/or traveling for the University, refer to the list of authorized providers near you or contact your Workers Compensation Coordinator:
UM, MU, UMKC, UMSL and Missouri S&T – Michelle Kean or Michelle Fletcher, (573)882-8100
Employees should complete and submit a per the instructions on the form and take a copy of the report to the Medical Clinic or Emergency room.MU Health Care – Cory Hemmann, (573)256-7637
MU Health Care employees should submit a Report of Injury via .
If the injury is life threatening, seek the nearest emergency medical facility for care.
Initial Care Non-Emergent - UM and MU employees
ROI's should be emailed to umrimwcclaims@umsystem.edu
Informational phone number (573)882-8100
MU Health Care Occupational Medicine Clinic
2003 West Broadway Suite 100
Columbia MO 65201
Phone: (573)256-7637
Hours: 7:30 a.m. - 4:00 p.m.
After Hours Care - Non-Emergent
Mizzou Urgent Care
3916 S Providence Road
Columbia, MO 65203
Phone: (573)882-1662
Hours: 7 days a week 8 a.m. - 7 p.m.
Emergent Care
Dial 911 or
University Hospital Emergency Dept.
One Hospital Drive
Columbia, MO 65212
Initial Care Non-Emergent
ROI’s should be emailed to muhcworkinjury@health.missouri.edu
Information: (573)884-9924
Walk In and Appointment clinic
MU Health Care Occupational Medicine Clinic
2003 West Broadway Suite 100
Columbia MO 65201
Phone: (573)256-7637
Hours: 7:30 a.m. - 4:00 p.m.
After Hours Care - Non-Emergent
Mizzou Urgent Care
3916 S Providence Road
Columbia, MO 65203
Phone: (573)882-1662
Hours: 7 days a week, 8 a.m. - 7 p.m.
Emergent Care
Dial 911 or
University Hospital Emergency Dept.
One Hospital Drive
Columbia, MO 65212
Employees also can see providers listed in Columbia.
Initial Care Non-Emergent
Calling ahead to schedule an appointment is recommended.
Occupational Medicine Clinic – Jefferson City
915 Eastland Dr Ste A
Jefferson City, MO 65101
Phone: (573)896-1197
Hours: M-TH 8 a.m. – 4:30 p.m. Friday, 8 a.m. - 3 p.m.
After Hours Care Non-Emergent
Urgent Care-Jeffferson City-Truman Blvd
3527 W Truman Blvd Ste 100A
Jefferson City, MO 65109
Phone: (573)882-8910
Hours: 7:30 a.m. – 7:00 p.m. daily
Emergent Care
Dial 911 or
Capital Region Medical Center Emergency Services
1125 Madison Street
Jefferson City
Phone: (573)632-5000
Initial Care Non-Emergent
Concentra Urgent Care
200 Southwest Boulevard
Kansas City, MO 64108
Phone: (816)842-1146
Hours: M-F 8 a.m. - 5 p.m.
Emergent Care
Dial 911 or
Research Medical Center Emergency Dept.
2316 E Meyer Blvd
Kansas City, MO 64132
Truman Medical Center Emergency Dept.
2301 Holmes St
Kansas City, MO 64108
Initial Care Non-Emergent
Phelps Health Immediate Care Unit C
603 S Bishop Ave
Rolla, MO 65401
Phone: (573)426-4411
Hours: M-F 8 a.m. - 8 p.m., and S-S 8 a.m. - 6 p.m.
Mercy Convenient Care
1605 Martin Springs Dr
Rolla, MO 65401
Phone: (573)458.6350
Hours: 7 a.m. - 5 p.m.
Rolla Family Clinic
1060 S Bishop Ave
Rolla, MO 65401
Phone: (573)426-5900
Hours: M-F 9 a.m. - 9 p.m.
Emergent Care
Dial 911 or
Phelps Co Regional Medical Ctr Emergency
1000 West 10th Street
Rolla, MO 65401
Initial Care Non-Emergent
SSM Urgent Care
2022 Dorsett Bldg
Maryland Heights, MO 63043
Phone: (314)590-0520
Hours: 8 a.m. - 8 p.m.
Concentra Urgent Care
8340 N Broadway
St. Louis, MO 63147
Phone: (314)385.9563
Hours: M-F 8 a.m. - 5 p.m.
Emergent Care
Dial 911 or
SSM Health DePaul Hospital Emergency
12303 De Paul Dr.
Bridgeton, MO 63044
Acrisure Claim Services (formerly known as Brentwood Services Administrators Inc.)
PO Box 4605
Chesterfield MO 63006-4605
Phone 800-524-0604 or 615-263-1300
Fax 615-724-9446
Lost Wages
A three (3)-day waiting period is prescribed by law; no compensation is payable for the waiting period unless the disability lasts longer than 14 calendar days, in which case payment for the three (3)-day waiting period is allowed. The first day of the three (3)-day waiting period is the next calendar day following the on-the-job injury or illness that the injured employee is unable to work as determined by the authorized physician.
Permanent Partial Disability
If the injury results in a permanent disability, determined by the State Division of Workers' Compensation, the employee may receive a settlement based on the percent of disability. After the settlement is reached, benefits for medical, lost wages, etc., are no longer payable.
Before a settlement is reached, the employee will be notified to appear before an Administrative Law Judge at a mediation conference. The employee will be apprised of their rights under the law, and the judge will approve the settlement. The employee is allowed time away from work without loss of pay to attend both doctor appointment(s) and the mediation conference(s).
Death Benefit
In the event an injury results in the death of the employee, Workers' Compensation will pay up to $5,000 toward burial expenses and the surviving spouse and/or dependents will receive a weekly benefit that is determined by the employee's salary at the time of the accident.