For behavioral health needs, such as ADD/ADHD, addiction, anxiety, depression, mental health disorders and general counseling, you can connect with a provider from the comfort of home and set convenient appointment times to help accommodate busy schedules via United Behavioral Health.

Amount Paid Per Visit

Cost

Coverage for visits depends on the medical plan in which you are enrolled. Costs are the same whether your visit is in-office or via video and fall under either outpatient or inpatient services. Consult the corresponding Summary Plan Description (SPD) for detailed coverage

Where To Go for Care

Provider Network

A wide range of providers is available, from local brick-and-mortar locations to some national virtual-only practices. Providers must be licensed in the state in which you live.

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On-Demand Resource Portal

Visit United Behavioral Health¡¯s Live and Work Well portal, the main hub for behavioral health-related resources. It offers helpful resources covering a wide range of needs: There are three ways to access: 

  1. Log in with your myUHC HealthSafe user ID 
  2. Select ¡°Browse as a guest with a company code¡± and type ¡°UMISSOURI¡± 
  3. Select ¡°I don¡¯t know my access code¡± and choose ¡°University of Missouri¡± from the dropdown list. 

Find a Provider

Via Live and Work Well Portal 

  1. Access United Behavioral Health's Live and Work Well portal. 
  2. Locate the "Behavioral Health Care Search" box and choose either to 'get started' or 'find a virtual visit provider'. 
  3. Select the medical insurance plan in which you are enrolled. 
  4. Search for a provider by name, expertise, condition or program by using the search bar. 
    • Before completing your search, double check that the "searching near" location reflects where you are. 

Via myUHC (Virtual Visits Only) 

  1. Log into myUHC using your myUHC HealthSafe user ID.
  2. Find a doctor by clicking Find a Doctor > Mental Health Directory > People > Provider Type > Telemental Health Providers. 
  3. Refine your search as needed to select a provider with the "telemental health provider" designation. 
  4. Call the provider to set up an appointment time. 

You may also access care directly through the virtual visit provider¡¯s website or app. Virtual visits are covered under your medical plan regardless of which access method you choose.

Confidential, No-Cost Care

Employee Assistance Program

The Employee Assistance Program (EAP) offers emotional wellbeing solutions for employees (faculty and staff) and their household members, including premium access to Calm and Calm Health apps, as well as tools, resources and counseling services to support emotional wellness.

Learn Ë¿¹ÏÊÓƵ EAP Offerings
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Plan Documents & Resources

Notice of Nondiscrimination

If you speak another language, assistance services, free of charge, are available to you. 
Call UnitedHealthcare at 1-844-634-1237 for translation assistance.

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